Frequently Asked Questions
Everything you need to know about your Dr Woof Apparel experience.
How long does shipping typically take?
Orders are processed within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Simply contact our support team to initiate a return or exchange.
How do I care for my Dr Woof Apparel?
To maintain the quality of our fabrics, we recommend machine washing in cold water with like colors and tumble drying on low heat. Avoid using bleach or harsh chemicals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Do you offer group discounts for medical teams?
Yes! We offer special pricing for bulk orders and medical teams. Please reach out to our group sales department via the contact form for a personalized quote.